Product walkthrough
How the record gets defensible.
Six screens from RepInsight, arranged as the questions owner’s-rep principals actually ask. Everything below is real product behavior, shown with sample data.
“You approved this $80K CO three months ago. Walk me through how.”
01The record
One link per change order. Two threads, one of them yours alone.
Could I defend any CO my firm approved last quarter, on the phone, right now?
Who said what, when, with what attachments. Your team deliberates in the Internal thread; the contractor sees a single, unified answer in the External thread — and has no idea the internal one exists. Access is enforced per side, server-side. Flip the toggle to see their view.
The contractor sees only this thread — one unified answer from your firm. The internal deliberation, the private note, and the reviewer flag above are invisible to them. Not hidden by CSS: never sent.
02Nothing slips
Stop being the inbox between three other inboxes.
Did the architect ever respond? Did the owner sign? Which of these forty emails is the current revision?
Contractors keep emailing PDFs — nothing changes for them. Every PCO lands in the system within hours, matched to its prior revision automatically. Your inbox becomes four piles: needs decision, waiting on reviewer, waiting on contractor, done.
03The six-week question
“Why did this take six weeks?” is now a timeline, not a scramble.
Our clients ask why something took six weeks. I don’t always know.
Every status change is timestamped and attributed. The answer is always “here’s the timeline” — and when the owner wants it in writing, the audit packet is a branded PDF, two clicks away.
04The reading, done for you
AI reads the paper. Your PM makes the call.
Forty-five minutes of re-keying per CO, times twenty COs a month, times every PM.
Extraction shows its work: a confidence score, the cost delta against the prior revision, and the risk factors a careful PM would catch — laid out for a decision, not buried in a PDF. AI is the feature. Defensible decisions are the job.
Structural reinforcement addition at Grid Line D per engineer directive. Scope is well-documented and consistent with prior revision. Labor and material rates align with market.
- Beam size upgraded from W10×33 to W12×40 +$4,100
- Added lateral bracing at column base +$2,840
- Labor hours increased 18% per engineer scope memo
- Removed allowance credit from prior revision −$1,200
- ⚠ Beam upgrade not yet reflected in structural drawings
- ⚠ Verify engineer sign-off on revised lateral bracing
- ✓ Rates consistent with contract schedule of values
05Owner answers, instantly
The number the owner asks for, without the Friday-night spreadsheet.
Every owner meeting starts with three hours of hand-rolled Excel the night before.
Contract position is live, not assembled: original GMP through executed changes to the revised contract, with pending exposure stated plainly underneath — and contingency burn beside it. Owner contingency stays private to you and your client.
06Institutional memory
Every CO, same place, same shape — whichever PM ran it.
My PMs each track COs differently. When one leaves, the institutional memory leaves with them.
The firm’s whole portfolio reads one way. A principal opens one screen and sees every client, every project, every pending dollar — no per-PM dialects, no orphaned spreadsheets.
| Client (Owner / Developer) | Projects | Total PCOs | Pending | Inbox | Total value | Last activity |
|---|---|---|---|---|---|---|
SC Silverline Construction San Francisco, CA | 3 | 35 | 12 | 3 | $128k | Jun 25, 2026 |
RG Redgate Development Oakland, CA | 2 | 14 | 7 | — | $56k | Jun 22, 2026 |
MB Marina Bay Partners San Jose, CA | 1 | 8 | 4 | 1 | $28k | Jun 24, 2026 |
“Could I defend any CO my firm approved last quarter, on the phone, right now?”
One link per CO. Who said what, when, with what attachments. Exportable as a PDF in two clicks.
“My PMs each track COs differently. When one leaves, the institutional memory leaves with them.”
Every CO lives in the same place, with the same shape, regardless of which PM ran it.
“Our clients ask why something took six weeks. I don’t always know.”
Every status change is timestamped and attributed. The answer is always “here’s the timeline.”
“Any update on our CO?” — every contractor, weekly.
Contractors get a portal scoped to their own submissions — status without the phone call, invited automatically off their first emailed PDF.
The outcome
Walk into every owner meeting with a defensible number for every change order.
We’re not a Procore alternative, not an AI product, and not another PM tool. We are the change-order spine for owner’s-rep firms — the place the record lives, the reason the answer is always ready.
Firms start with the 60-Day Change-Order Control Launch: one live project, every CO emailed in, extracted, and versioned — then a graduation call with your closing portfolio delta report, your firm’s own asked-vs-settled record.
Every CO you send during the launch is extracted and versioned within one business day, and you get the closing portfolio delta report — or we keep working at no charge until you do.